Privacy Policy

1. Data Controller

The personal data controller is KRAK S.C. Mikołaj Szostak i Kornelia Szostak, 2 Szkolna St., 32-400 Myślenice, VAT: 6811961908. Contact regarding data protection: krak.hotel@gmail.com

2. Purposes of Data Processing

We process your personal data (first name, last name, phone number, email address, physical address, identity document details) solely for the following purposes:

• Fulfillment of the contract for the provision of accommodation and SPA services.
• Handling bookings (including via the Previo booking engine).
• Issuing accounting documents (invoice/receipt).
• Fulfilling legal obligations under tax regulations.

3. Data Recipients

Data may be transferred to entities processing them on our behalf: the booking system provider (Previo), IT service providers, and our accounting agency.

4. User Rights

You have the right to access your data, rectify it, request its erasure, restrict its processing, as well as the right to data portability and the right to object.

5. Cookies Policy

Strona wykorzystuje pliki cookies w celach technicznych (prawidłowe działanie witryny i silnika rezerwacji) oraz analitycznych. Możesz zmienić ustawienia cookies w swojej przeglądarce.